Privacy Policy
Last updated: June 2026
Information We Collect
When you request an estimate, schedule service, or contact Nice & Cool Heating & Air, we may collect the following information:
- Full name
- Phone number
- Email address
- Property address
- Details about your HVAC needs or property type
How We Use Your Information
We use the information you provide solely to:
- Provide HVAC services, installations, repairs, and maintenance
- Follow up on your inquiries and provide estimates
- Schedule appointments and send appointment reminders
- Process rebate applications (such as LADWP heat pump rebates) on your behalf
- Communicate about your project and answer your questions
Data Sharing
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share your information when necessary to:
- Process financing applications (with your consent)
- Submit rebate paperwork to utility programs like LADWP
- Comply with legal obligations or court orders
Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. Access to customer data is limited to employees and contractors who need it to perform their jobs.
Your Choices
You may request to update or delete your personal information at any time by contacting us. If you receive marketing communications from us, you can opt out by following the unsubscribe instructions included in those messages.
Cookies & Analytics
Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.
Contact Us About Privacy
If you have any questions about this privacy policy or how we handle your information, please contact us:
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Last updated: June 2026
